SHIPPING & DELIVERY

At SYT, each order is prepared with care. As many of our pieces are produced in limited quantities or made to order, delivery times may vary depending on the item.

ORDER PROCESSING

For pieces that are ready to ship, please allow up to 3 business days for your order to be prepared before dispatch.

For made-to-order pieces, please allow up to one month for production and delivery.

The production status of each piece is indicated on the relevant product page.

Once your order has been shipped, you will receive a confirmation email with tracking information whenever available.

MADE TO ORDER

Some SYT pieces are made specifically upon order in our atelier in Benin.

These pieces require additional time to be carefully crafted before shipment. Please allow up to one month for your piece to be produced and delivered.

If you require a particular size or personalised fit, please contact us at speakyourtruthmib@gmail.com before placing your order.

ESTIMATED DELIVERY TIMES

Once your order has been dispatched, estimated delivery times depend on your destination and selected carrier.

France: approximately 3–5 business days
Europe: approximately 5–8 business days
International: approximately 5–15 business days

These are estimates and may vary due to carrier operations, customs procedures or circumstances outside our reasonable control.

SHIPPING FEES

Shipping fees are calculated according to your destination, parcel weight and selected delivery method.

The applicable shipping cost will be displayed at checkout before payment.

FREE SHIPPING

Complimentary shipping is available on orders over €150 to mainland France and Belgium, where the eligible shipping method is selected.

INTERNATIONAL ORDERS & CUSTOMS

Orders delivered outside the European Union may be subject to customs duties, import taxes or other local charges.

These charges are determined by the authorities of the destination country and are the responsibility of the customer.

SYT is not responsible for customs charges or delays caused by customs procedures.

DELIVERY & TRACKING

Please ensure that all delivery information provided when placing your order is complete and accurate.

Tracking information will be provided when available.

If a parcel cannot be delivered or is not collected and is subsequently returned to SYT, additional shipping charges may apply for reshipment.

LOST OR DAMAGED PARCELS

If your parcel arrives damaged or you experience a delivery issue, please contact us as soon as possible at speakyourtruthmib@gmail.com.

Please provide your order number and any relevant photographs where applicable.

We will assist you and contact the carrier where necessary.

RETURNS

For information regarding returns and refunds, please refer to our Return & Refund Policy.